IMPORTANT BOOKING INFORMATION
Thank you for choosing Brass Haus
Following the relaxation of regulations in England and Wales, it is a personal preference whether guests and team members choose to wear a face covering in our pubs. Guests will no longer need to be seated at a table to order drinks and food, although you can continue to order and pay from the comfort of your table with our app.
You are no longer required to check-in for Test and Trace purposes. Your safety and comfort remain our priority and we will continue to maintain the highest standards of cleanliness.
Due to UK wide supply issues some of our menu items or ingredients may not currently be available. If you have any special dietary requirements, it’s important that you speak to a member of the team before placing your order. We are working hard to rectify this as soon as possible.
In the event of any changes to government guidelines that may affect your Christmas booking, your deposit will remain safe. In the unfortunate event that your booking cannot proceed, we will refund your deposit in full using the original payment method.
Tell us your seating preference in the special requests box. We will try our best to accommodate you, but we cannot guarantee where your table will be allocated.
We look forward to seeing you soon!